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One of the most important features of an online betting or gaming platform is customer support. It actually enhances the overall customer experience. After using the platform for a couple of days, we are here to talk about Tonybet support in this guide.
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The good thing about Tonybet is that the customer support team is responsive. They take a maximum of 24 hours to solve your issues. But before you consider contacting Tonybet support, we advise all members in Ontario, Canada, to explore the FAQs section.
You can find quick answers in Tonybet’s FAQ section. They cover everything from how to open an account and verify your identity to questions about payments and bonuses.
So before you raise your question, be sure to explore this section to find out if other customers experienced the same. If you still can’t get help there, then try other available options.
Sign UpLooking to call Tonybet? Unfortunately, they don’t offer phone support at the moment. But don’t worry, you’ve still got plenty of quick ways to get help with any issues through their live chat and email options.
We’d love to see Tonybet add phone support in the future to give players even more ways to get help when they need it.
TonyBet offers a live chat feature to all users in Ontario, accessible via the bottom right corner of the homepage. This channel typically provides prompt responsese.
If you want to use it as well, simply click the live chat feature, enter your name, provide your email address, write your question, and submit. You’ll start off with an automated helper that can tackle basic questions. However, you will be redirected to a real agent if your issue is a bit more technical.
Sign UpTonyBet email support allows users to send enquiries at their convenience, which may suit those with busy schedules or questions outside of live chat hours.
To use this feature, you’ll simply click the “Contact Us’’ button at the bottom of the homepage. Then, choose the question category and provide your name plus email. Finally, write your message and click submit.
If you want to do it manually, use the Tonybet contact email, [email protected].
Basically, the average response time differs depending on your chosen contact channel. If you consider a live chat option, you’ll be sure to have a response in minutes. Meanwhile, if you contact via email, you’ll wait for up to 24 hours.
19+ | Play responsibly | T&Cs apply | Need help? Visit connexontario.ca or call 1‑866‑531‑2600
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